Frequently Asked Questions
Everything you need to know about Marshalltown tools and home improvement solutions.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-5 business days depending on your location within the continental United States.
Do Marshalltown tools come with a warranty?
Yes, our products are built to professional standards. We offer a limited warranty against manufacturer defects. If your tool fails due to a manufacturing flaw, please contact our support team for a replacement.
What is your return policy for home improvement equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged.
How can I track the status of my delivery?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer bulk discounts for professional contractors?
Yes, we provide specialized pricing for large-scale projects and professional accounts. Please reach out to our sales department via the contact form for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.